Job Description

Insight Global is looking for a Business Systems Analyst to join the team of one of our leading retail clients supporting a team working with customer loyalty data. In this role you will mainly be customer focused utilizing Service Now to document and resolve problems. This individual should have a strong ability to understand how business flows and work with technical and business teams to understand requirements. This role requires someone who is a good listener, has strong documentation skills, can work in a fast paced environment and is able to pivot when needed with ease and flexibility.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Must Haves:

4+ years of experience as a Business Systems Analyst

Strong experience with Excel (V Lookups)

Experience utilizing Service Now, Jira, Confluence and Visio

Previous experience working with a loyalty project and the technology that supports it

Previous experience working with technical teams and able to translate technical requirements into business requirements for internal stakeholders

Strong documentation and tracking experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.